Terms and Conditions

Effective Date: 17.11.2024

Welcome to Groundly! These Terms and Conditions outline the rules and regulations for using our website, purchasing our products, and interacting with our services. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please discontinue use of our services.

1. General Information

Groundly is a health and wellness product line focused on grounding/earthing to optimize and improve overall health. We are based in the UK and Europe and operate in compliance with applicable regulations.

2. Orders and Payments

  • Placing Orders: By placing an order with us, you agree to provide accurate, current, and complete information. We reserve the right to cancel orders for suspected fraud or other irregularities.
  • Pricing: All prices are listed in [GBP] and are subject to change without notice. Taxes, shipping, and any applicable fees will be clearly displayed at checkout.
  • Payment: We accept all payment methods noted on store front. Your payment information is processed securely.

3. Shipping and Delivery

  • Locations: We ship products to the UK & Europe.
  • Shipping Times: Estimated delivery times are provided at checkout but may vary due to unforeseen circumstances.
  • Customs and Duties: International shipments may be subject to customs duties or taxes, which are the responsibility of the customer.

4. Returns and Refunds

  • Eligibility: Products must be unused and in their original packaging to be eligible for a return. Contact us within [30 days] of receiving your order to initiate a return.
  • Refunds: Approved returns will be refunded to the original payment method. Return shipping costs may apply.

5. Use of Website and Products

  • Website Access: We strive to ensure uninterrupted access to our website, but cannot guarantee that the site will always be available.
  • Prohibited Conduct: You agree not to use our website for any unlawful activities or to violate any applicable laws.

6. Intellectual Property

All content, logos, and trademarks on our website are the property of Groundly or our licensors. Unauthorized use is strictly prohibited.

7. Liability and Disclaimer

  • Product Safety: Grounding products should be used as intended. Consult a health professional if you have concerns.
  • Limitation of Liability: To the extent permitted by law, Groundly is not liable for any damages arising from the use or inability to use our products or website.

8. Data Privacy

We respect your privacy and protect your data in accordance with our [Privacy Policy].

9. Changes to Terms and Conditions

We reserve the right to update or modify these terms at any time. The latest version will always be posted on our website.