Privacy Policy

Effective Date: 17.11.2024

Introduction
At Groundly, we are committed to protecting the privacy and security of our customers and visitors to our website. This Privacy Policy outlines how we collect, use, share, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) applicable in the UK and Europe.

1. Data Collection
We collect the following types of personal data:

  • Email Address: Collected through newsletter subscriptions and purchases.
  • Shipping Address and Location Data: Collected to fulfill orders and provide customer support.

Data is collected through:

  • Website forms (e.g., newsletter sign-ups)
  • Purchase transactions

2. Purpose of Data Collection
We collect your data to:

  • Process and fulfill your orders
  • Communicate with you regarding updates, offers, and promotions (with your consent)
  • Provide customer support and respond to your inquiries

3. Data Sharing
We may share your data with trusted third parties, including:

  • Shopify: To process and fulfill orders, manage payments, and store customer data.

We do not sell or share your data with unauthorized third parties.

4. Data Retention Policy
We retain personal data for a period of seven (7) years unless a longer retention period is required or permitted by law.

5. User Rights
You have the right to:

  • Access the personal data we hold about you.
  • Correct any inaccuracies in your personal data.
  • Delete your personal data upon request, subject to legal and contractual limitations.

To exercise your rights, please contact us at [Insert Contact Email].

6. Cookies and Tracking Technologies
Our website uses cookies, Google Analytics, and Facebook Pixel to enhance user experience, track website traffic, and analyze site performance. By using our site, you consent to our use of cookies and tracking technologies. You can control cookie settings through your browser preferences.

7. Security
We use industry-standard measures to protect your data from unauthorized access, use, or disclosure. However, no online data transmission is completely secure, and we encourage you to take precautions when sharing personal data online.